See the refund window before selecting a plan
The plan’s paid period determines its commercial money-back window. This is shown on the card and again in the order summary.
The windows for each paid term
| Paid term | From purchase |
|---|---|
| 1 month | 3-day money-back guarantee |
| 3 months | 7-day money-back guarantee |
| 6 months | 10-day money-back guarantee |
| 12 months | 30-day money-back guarantee |
Request a refund in the order conversation
- Find your reference and purchase date.
- Open the WhatsApp conversation with iptvuktv.
- Identify the plan and say you are requesting a refund.
- Keep the conversation for the response and any further order details.
The annual period and bonus months
The window starts on the purchase date. Diamond has a 30-day commercial refund period with either 2 or 6 extra months. These extras do not extend the window. Applicable statutory rights remain unchanged.